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MFJ warrants its products to be free from defects in material and workmanship under the No Matter What™ Warranty for one (1) year from the date of purchase. If you have a problem with your MFJ product and need servicing whether your product is under warranty or otherwise, follow the information below:

MFJ shipping address for service:

MFJ Enterprises, Inc.
300 Industrial Park Road
Starkville, Mississippi 39759 USA

The following information should be sent in a letter with the product to be repaired. This will help us get to your product quickly and efficiently. MFJ does not require an RMA number for receiving a product for repair.

  1. Include a copy of the dated proof-of-purchase (bill of sale, canceled check, credit card or money order receipt, etc.) if under warranty. Keep the original for your records.

  2. Include a description of the problem you're having with your MFJ product. Additionally, mention any troubleshooting or repairs you've done to assess or fix the problem.

  3. If you've called the MFJ Technical Support Line, include the name(s) of the Technician(s) and/or Customer Service Representative(s) which you have talked to. This will help us get more background information on your problem.

  4. Give us a brief description of your station. This will further help us in troubleshooting your problem.

  5. Include your return address. This will be the address to which we ship your repaired or replaced product. A street address is preferred, but a Post Office box can be accepted if necessary.

  6. Include a daytime phone number in case we need to contact you with questions or information.

Products under Warranty:
MFJ's No Matter What™ Warranty provides free repair or replacement (at our option) to the original owner for products up to 1 year after purchase. MFJ does require that the product to be repaired under warranty be mailed postage prepaid to the address above along with a personal check, cashier's check, or money order. The amount to be sent in depends on the weight of the product to be repaired. To know how much you must send to cover the return postage and handling you can call MFJ and talk to someone in repairs.

Products Out of Warranty:
Products out of warranty must also be shipped postage prepaid to the address above. All repaired products will be shipped COD to your return address with the repair charge added to the COD fee unless other arrangements are made through the Technical Support Line or Customer Service. MFJ accepts Visa, MasterCard, American Express, and Discover. (Personal checks must clear before any repair work can be done.) All out of warranty repairs are covered by a 45 day service warranty from the date of service.

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All information, images, and documents on this website are the sole property of MFJ Enterprises, Inc. Any reuse or redistribution of the contents of this website are strictly forbidden without authorization from MFJ Enterprises, Inc.
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