Lead Time for Products Ordered
The lead time for new products ordered by phone or online is normally two weeks. We are a factory, not a warehouse, so everything must be scheduled for production. If you cannot wait for the lead time, we have a list of available dealers who may have your product in stock. The list of USA and foreign dealers can be found on the home page of our website. Some products can be available for same day shipment, if a cancelled order becomes available.
Priority shipping of items is on an availability for the item to be in stock, and that we have staff available to process the order quickly. Try to place your order before 12 noon for same day shipping. Same day shipping is only available for phone orders.
Parts for our products usually take 3-5 days for processing. Some parts have to be made, so your lead time can vary. If a part is out of stock for parts or new orders, it may be two or more weeks before new stock arrives.
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